Wegano is a marketplace where you can purchase vegan goods from merchants around the world. We want You to have a positive experience while shopping at Wegano and to help with that we’ve put together a number of policies that apply to and govern Your use of the Website.
The Site is currently in its beta phase which means that we will be adjusting our Terms and Conditions as we learn how to improve the Wegano experience for Vendors, Consumers and other users of our site. By agreeing to be a Consumer during the beta phase you also agree to comply with any updated, modified or revised terms and conditions as you are notified of same.
Please read on to find out more about your rights, as well as what is expected of you, as a consumer.
- Purchases and Shipping Terms
- Limitation of Liability
Purchases and Shipping Terms
All purchases through our site or other transactions for the sale of goods or information formed through the Website, or resulting from visits made by you, are governed by our Purchase and Shipping Terms, which are hereby incorporated into this Consumer Agreement.
Wegano reserves the right to review and cancel orders at any time.
You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.
You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Wegano is not obliged to re-send the order to the correct address at our own expense.
Any orders will become your property at the time that they are shipped to the address provided to us, provided that we have received full payment for the order.
All prices quoted on the Website or pursuant to your enquiry with us are in US Dollars (USD). Costs relating to international orders will be calculated via our integrated currency converter. The actual international currency conversion that you are charged via your bank may vary.
We reserve the right to vary the prices displayed on the Website from time to time and without notice to you.
Wegano accepts payment via credit card (Visa/Mastercard), Google Pay, and Apple Pay.
After you make payment for your order, we will email you an invoice, which confirms receipt of your order.
We recognize that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a very safe and stress-free online shopping experience.
We use the highest strength Secure Sockets Layer (SSL) encryption to transmit your personal and credit card details. This means absolute security and privacy. SSL is a sophisticated method of scrambling data as it travels from your computer to our website servers.
We do not store your credit card details at any time so consumer confidence and satisfaction is assured.
By agreeing to these Purchase and Shipping terms, you also consent to receive further electronic communications from us in relation to the Wegano business, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us. Simply email us at email@example.com
PROCESSING OF ORDERS
We process purchases on business days, which are Monday to Friday and exclude public holidays.
We will provide you with a tracking number once we have shipped your order to you.
CANCELLATION OF ORDERS
Wegano may cancel your order if for any reason we are unable to provide you with the Products subject to your order. We will contact you should this occur.
Failure to provide additional details upon request may result in cancellation and refund of the order.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
PRODUCTS MISSING FROM AN ORDER
Should a Product be missing from an order when received, please contact us at firstname.lastname@example.org or our Twitter account https://twitter.com/weganoshop with the order number and the product code or product name of the product you ordered, and we will make the appropriate investigations.
Returns and Refunds
- Items can be returned within 30 days of delivery for refund. This includes sale items.
- Items must be received in original condition - unworn, unwashed, with all tags still attached for clothing items.
- For hygienic reasons, we do not accept returns for cosmetics, earrings, undergarments, personal care, swimwear, and beauty tools (including makeup brushes, sponges, and hair tools). For these types of products we will issue a refund or send a replacement item.
- Please email email@example.com if you believe your product is damaged or faulty. We will treat this with the highest of priority.
- Wegano is not responsible for non-Wegano items mistakenly returned, and may not be able to recover these items.
- Depending on your payment method and bank processing times, funds may take up to 10 business days to post to your account.
- All refunds will be processed back to the original payment method used to place the order.
Promotion code use is limited to one per customer and excludes sale items and gift cards. Wegano reserves the right to cancel or refuse an order for any reason at any time prior to shipment, including, but not limited to, limitations on purchase quantity, errors in pricing, promotion codes or product information, or issues we identify through our efforts to mitigate fraud or account abuse. Limitations may be applied per order, per customer or household, or to orders that share any account or order attributes. Users who attempt to circumvent these limitations may have their orders denied and/or accounts suspended. Wegano may attempt to contact you if additional information is needed to complete your order.Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE PRODUCT] OUT OF WHICH LIABILITY AROSE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Consumer Agreement or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services, and products other than as expressly authorized in this Consumer Agreement, or your use of any information obtained from the Website.
Waiver and Severability
No waiver by the Company of any term or condition set out in this Consumer Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under this Consumer Agreement shall not constitute a waiver of such right or provision.
If any provision of this Consumer Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Consumer Agreement will continue in full force and effect.
Your Comments and Concerns
This website is operated by Wegano, 738 E Dundee Road, Palatine, Illinois, 60074, USA.
All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy [LINK TO COPYRIGHT POLICY] in the manner and by the means set out therein.
All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: firstname.lastname@example.org
Last Modified: April 12, 2022